NORCAL Protection Services

                                                                                                                        "Protecting Your Future"

NORCAL Protection Services PPO #15835
3721 Santa Rosa Avenue
Suite B8
Santa Rosa, CA 95407

ph: (707)588-8800

Services Provided by NCPS

  • Residential and Community Policing
  • Posted Protection Officer
  • Armed Patrol Services
  • Alarm and Incident Reponse
  • Construction and Contractor Protection
  • Time Share Information

Scroll Down to Find Service Descriptions

  • Residential and Community Policing

    NORCAL Protection Services Patrol Division provides coverage for Apartment and Gated Communities, Condominiums, and Neighborhood Associations with our exclusive Community Policing Services. As such, these services are supplemental area patrol, alarm response and/or posted security services designated to assist law enforcement in providing an additional crime prevention and incident response presence in specific areas. 

    Our officers work in conjunction with all law enforcement agencies and we have an excellent relationship with many police departments and federal authorities within our servicing districts.  It is our official policy to utilize their services whenever necessary and/or required by law or in response to agreements reached with each law enforcement agency in our service jurisdictions.

    Oftentimes, due to reduced human resources police simply do not have the ability to patrol entire neighborhoods or side streets effectively.

    NORCAL Protection Services provides a vital “gap” service designed to supplement law enforcement and patrol activities at critical times and locations. Unfortunately, police services are more often REACTIONARY to crime rather than preventive. This means that they are far more likely come to your business or home AFTER a crime has been committed rather than deter crime in the first place.  By then it’s too late.  Either you’ll have suffered a break in, the loss of valuables or have the dubious “honor” of experiencing the feelings of being violated and insecure in your own home and/or business no matter what the level of intrusion.

    NORCAL Protection Services can play an important role in preventing crimes and securing your family, business and possessions.

    Business Districts, Home Owners Associations (HOA’s), high-crime areas, condominium communities, hotels and resorts, Neighborhood Watch Programs, gated communities, property management companies, apartment complexes and commercial areas are just a few of the areas and clientele groups serviced by NORCAL Protection Services

    HOA’s and neighborhoods can arrange effective patrol and alarm response services, including specialized individual additional services for each home owner when grouped together with other home owners or when contracting HOA’s establish security patrol/alarm response services.

    HOA’s are an effective way to negotiate for and establish Patrol Security Services with NORCAL Protection Services. This arrangement offers a more concrete business arrangement for NORCAL Protection Services and it gives home owners a collective buying power that they would not have on their own.  Such an arrangement reduces costs for everyone involved.

    Contracted Community Policing Patrol Services provide home owners, property management companies and HOA’s with the following advantageous services which enhance neighborhood safety and security:

    · A dedicated patrol vehicle and officer (if the neighborhood and number of homes is large enough)

    · No-charge alarm response services during contracted duty hours

    · Discounted day-alarm response rates

    · Regular patrol services

    · Responsive local management and on-duty supervisors

    · Immediate response to incidents and alarms

    · Escort services or safety drive-by patrols for those people arriving late at home

    · An effective crime and violence prevention service

    · Vacation services during which Patrol Officers will pay closer attention to temporarily vacant homes, businesses and property

    · Concierge services and property checks on request

    · Patrol back-up from other on-duty other-area patrol officers

    Call us today so that we can discuss your unique needs and formulate a plan that will provide effective and responsive preventive security services.

  • Posted Protection Officer

    Posted officers provide a critical onsite safety enforcement and crime deterrent presence, as well as, a vital “ingress and egress” (site access) control function for special events, office buildings, apartment complexes, condominium communities, corporate headquarters, commercial properties, gated communities, luxury communities and other locations where a posted officer presence is desired and/or required for a higher degree of overall protection.

    Services include but are not necessarily limited to:

    · Armed and Unarmed Officers

    · Vehicle Safety, Inspections and Logging

    · Motor / Bike Patrol and Inspections

    · Access Control

    · Surge Services

    · First Responders/First Aid

    · Visitor Escort Services

    · Lock-up/Unlock and Key Control Services

    · Reception Functions

    · Badge and ID Functions

    · Mailroom Services

    · Employee Processing

    · Reception Functions

    · Document Control

    · Security Training

    · Visitor Management

    · And Other Customized Security Services

     

    Posted officers provide an instant response element to the overall protection plan that enhances onsite security, supplemented with increased visibility and provides an even more effective deterrence effect.  Such a presence is critical during crisis such as fire or other events as well.

    Posted officers can be armed or unarmed, depending upon the client’s needs, with 24/7 coverage and part time coverage offered to every client. We are experienced in all aspects of posted security and site control.

    Again, CUSTOMER SERVICE IS KEY. We perform our services in strict accordance with client directions and desires to achieve the client’s objectives, not ours.  After all, it is the client’s money and property.

    CALL US FOR A PRICE QUOTE TODAY or to simply inquire about how we can best serve you and your company or location.

  • Armed Patrol

    (Examples of Services Include: Lock-up/Unlock Services, Safety Escorts, Alarm Response, Site Walk-through visits, Alarm Sets/Re-Sets, Basic Site Drive-through Visits, Detailed Site Patrols, Fire/Disaster Prevention, Door Checks, After-hours Checks on Contractors/Personnel and other tailor-made services customized to meet your security needs whenever or whatever they may be.)

    Now, SMALL AND MEDIUM-SIZED businesses can afford the same level of security services that larger corporations and government agencies enjoy with our TIME SHARE SECURITY SERVICES

    Without exception, our officers take pride in the services they provide to our clients, AND they are focused upon ACTIVE PREVENTION of crime and breaches in your security.

    We do not merely “observe and report.”

    If our officers see anything that warrants attention and further investigation, they go the extra mile to insure that your property and peace of mind are protected. That’s just how we at NORCAL PROTECTION SERVICES operate... we go the extra mile for our clients.

    Our patrol staff is made up of experienced supervisory personnel who perform nightly patrols of client sites as well as provide a supervisory presence for our posted security personnel. Patrol Supervisors are given authority to make appropriate decisions in the event of an “incident,” and they are instructed to advise senior management of emergencies or serious incidents immediately. 

    And, as a Patrol Supervisor they conduct regular nightly inspections of posted personnel and their sites to verify compliance with site security requirements and to maintain NORCAL PROTECTION SERVICES professionalism standards both in appearance and in the performance of officer duties.

    Thus, clients are assured that they are never without senior management involvement should a crisis arise.

    All Patrol Supervisors are Armed Certified Officers licensed through the State of California and are authorized to work as patrol officers in California. Each Patrol Supervisor receives additional training and personnel supervisory instruction through our certified instructors and management staff.  Such topics include: alarm response procedures, building search techniques, antiterrorism, fire alarm procedures, comprehensive reviews of special instructions from each client within their patrol district and advanced training in firearms use and safety.

    In addition, before any potential Patrol Supervisor is allowed to become a fully qualified Patrol Supervisor, he/she receives a minimum of 120 hours of on the job patrol training to verify that  comprehensive training and preparation has been achieved. When this period is completed, each Patrol Supervisor is certified by senior management as an Armed Patrol Supervisor.

    Each Patrol Supervisor is assigned a specific patrol district that he/she is responsible for on a nightly basis. During their patrol time, client properties are patrolled in accordance with contract parameters to deter criminal activities, monitor site incidents/activities and submit reports of any incidents/issues encountered to the client and NORCAL PROTECTION SERVICES management for further action.

    Patrol Supervisors are required to maintain patrol district integrity. This policy guarantees that each emergency call and/or alarm notification is responded to in a timely manner. And, we intentionally limit the number of accounts/sites per patrol vehicle, this ensures that our Patrol Supervisors can spend adequate quality time on each account, which ensures that customer satisfaction is maintained and enhanced at every opportunity.

    We can tailor our services to fit your specific needs and budget. Call the office to discuss your needs and get a rate quote.  Our staff will be happy to answer any questions or concerns that you may have during this initial consultation.

  • Alarm and Incident Response

    Why choose an alarm responder? When first setting up an alarm system, many people do not realize that a police response will result in additional fees that are levied by local and/or county law enforcement departments.  These fees often begin at $100.00 for the first incident, with increasing fees assessed for each additional response within each calendar year. This can quickly escalate into a very expensive venture for false alarms and other police responses to your secured location.

    With NORCAL Protection Services you can cut your costs and have our professional officers respond in accordance with your specific instructions each and every time.

    Of course, we encourage you to ask your alarm company about appointing NORCAL PROTECTION SERVICES as your preferred alarm responder if you’re not happy with your current alarm responder and the level of services provided.

    With NORCAL PROTECTION SERVICES we guarantee satisfaction with our services.  That is how confident we are about the quality of our personnel and service level.

    Alarm response is a supplementary function of our Patrol Supervisors duties. And, all Patrol Supervisors maintain district integrity to insure that you’re fully covered should your alarm be tripped, prompting a call from your alarm company to us for immediate response.

    Upon arrival, the patrol officer will check the entire premises, including all doors and windows and notify the alarm company that they have arrived on the scene. At this time, instructions are followed concerning the client’s wishes with alarm resets, police notification (if a suspect is apprehended for instance) and other functions being performed per contract parameters. A written report is created and forwarded to the client and all other parties requiring a copy for further action or filing.

    At no time will NORCAL PROTECTION SERVICES patrol officers do any more than instructed nor do they do any less than is expected to assure you that your property is protected at all times.

    And, because of our proactive security approach NORCAL PROTECTION SERVICES clients tend to experience noticeable reductions in break-in’s, vandalism and other criminal activities. It’s how we do business, and our business is about earning your trust and business for life.

    Call us for more information and/or to discuss your current security concerns.

  • Construction and Contractor Security

    Construction sites present challenges that are very different from commercial venues. Not only are there equipment and supply security issues, but vagrants and vandals present a difficult security problem if you’re not prepared to address these potential security breaches effectively.  NORCAL PROTECTION SERVICES is a fully insured contractor-approved security provider, capable of responding immediately to your needs as a preferred services vendor. Simply call us for Proof of Insurance and we will be happy to add you to our policy prior to service.

    Whether you’re the main contractor or a subcontractor, NORCAL PROTECTION SERVICES has solutions for all of your security needs. Not only can we customize our services to fit your needs, the following is a sampling of the standard security services offered to all contractors:

    · Comprehensive safety enforcement, personnel/contractor checks and inspections

    · Patrol / Perimeter security performed by one of our Patrol Supervisors several times per night or in response to a call from a posted officer or onsite alarm

    · Web-based or onsite video surveillance

    · Monitoring of all subcontractors to ensure safety, security and performance requirements

    · Site access control, ID verification and logging of all visitors and subcontractors

    · Onsite posted security (armed/unarmed), part time or full time

    · Complete site walk-throughs and additional personalized services

    · Key-control, lock up and unlock services as required

    · Regular door and lock checks

    · Detailed reporting of incidents for insurance purposes

    · Proactive security services designed to minimize losses and prevent unauthorized access

    Call us for more information so that we can help you determine the best service level for your current and future projects.  References available to verified potential clients upon request.

    We are here to serve you, regardless of the need or staffing requirements.

  • Time Share Information

    Private, Residential, Government and Business Locations Cost-Sharing Savings Plan

    NORCAL Protection Service's unique Timesharing Services encompasses a line of bundled protection services that includes immediate Dispatching of Patrol Officers, Mobile Patrol, Alarm Response, Incident Response, Safety Patrols and On/Off-site Video Monitoring.

    Our Timesharing Service enables small-and medium-sized businesses, government locations and residential areas to access security services such as posted officers, regular area patrols, property and vehicle inspections, video monitoring and alarm response services... which are typically only available to larger corporations... simply by sharing security costs between nearby locations. 

    This way, smaller businesses, residential neighborhoods and even individuals can obtain these services as well for a lower overall cost savings that will surprise you.

    All that is needed is for 1) business owners, residents and/or property owners to agree to a “cooperative security services arrangement,” then 2) notify us and we will take care of all contractual details and scheduling of services. It really is that easy.

    Simply call the office for more details and to discuss how our Timesharing Security Plan can save you money and worries when you team up with other business and/or individuals in your immediate area.

    As always, we are here to serve you.

 

NORCAL Protection Services PPO #15835
3721 Santa Rosa Avenue
Suite B8
Santa Rosa, CA 95407

ph: (707)588-8800